Protecting the privacy of personal information has always been very important to our organization. Having practices and procedures in place to maintain the confidentiality of our clients’ personal and business information is critical, in order to retain the trust and confidence of our current and future clients.
The Canadian government has enacted the Personal Information Protection and Electronics Documents Act to provide all Canadians with the right to protect the privacy of their personal information when collected, used or disclosed in the course of commercial activities. This federal law establishes principles that provide guidance to businesses on how they should protect the privacy of their client’s personal information.
From time to time we may send out mass e-mails to communicate with our current client base on any changes in pricing, services or policies. We strive to keep these occurrences to a minimum and will never SPAM our clients with information that does not pertain to our company or the products and services we provide.
We may also on occasion contact our clients via telephone or e-mail to discuss any problems/concerns with their accounts and to help us maintain a high level of customer service by conducting quality control surveys/correspondence.